If you receive an unsolicited phone call or text message purporting to be from Mountain Valley Bank, N.A., requesting banking information, please hang up immediately. We will never call you or send you a text message to request your banking or other personal information. Phone numbers can be easily spoofed, so just because the call appears to be coming from Mountain Valley Bank, N.A. or any other banking institution, it does not necessarily mean it originates from that location. If you are unsure whether the call or text message you have received is legitimate, please feel free to hang up and call our office at (304) 637-2265 to ask more. This has been a common scam attempt affecting local banks, as well as national banks, for a number of years. Some tell-tale signs that the person contacting you is a probable scammer:
FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Check out our additional services
Customer — $6.00 Fee
Customer — $4.00 Fee
Fee for outgoing wire transfer is $20.00 for customers.
Direct deposit available for state, federal and private payroll and retirement funds. No fee.
The “contactless” VISA Check Card allows you to make purchases from your checking account wherever VISA cards are accepted. It is used in the same manner as a credit card, but the amount of your purchase is automatically deducted from your checking account and itemized on your account statement. You may also use the card at ATMs worldwide.
One way to use your card is “tap and go” or hold it over a contactless card reader and your transaction is complete. Look for their logos or the “contactless payment” symbol at checkouts nationwide to pay.
Need another way to pay? Add your card to all major digital wallets. Go to your preferred wallet app and select “add card” or the plus sign. Follow prompts to add card to the wallet.
No fee for our customers at ATMs owned by Mountain Valley Bank.
Lost card replacement $15.00
TOLL FREE: 1-877-925-2265
A free direct line to information on your checking, savings, certificates of deposit, and loans and to transfer funds between your accounts.
Use option 2 to report a lost or stolen Mountain Valley Bank Visa Check Card.
Anytime…Day or Night!
Safe deposit boxes are available at all four locations.
Make life easier with our free Internet banking. You can bank at your convenience with access available at any time for you to manage your checking and savings accounts, Christmas Club accounts, loans, CDs and IRAs. View copies of your checks and deposits online and transfer funds between accounts. Send secure messages to the bank.
An extension of internet banking, mobile banking allows you to bank securely from your mobile device. In addition to the features of internet banking, our app allows you to deposit checks into your account with a mobile check deposit feature. Find our free app in the Apple App Store (iPhone and iPad), on Google Play (Android) and in the Amazon Appstore for Android (Kindle Fire).
This free service can provide you with the flexibility to pay your bills, at anytime, anywhere, which gives you greater control over your finances. Schedule bills to pay on the due date and your funds will be debited from your account that day. View your payment history. Download account information into QuickBooks® Web Connect®, etc.