If you receive an unsolicited phone call or text message purporting to be from Mountain Valley Bank, N.A., requesting banking information, please hang up immediately. We will never call you or send you a text message to request your banking or other personal information. Phone numbers can be easily spoofed, so just because the call appears to be coming from Mountain Valley Bank, N.A. or any other banking institution, it does not necessarily mean it originates from that location. If you are unsure whether the call or text message you have received is legitimate, please feel free to hang up and call our office at (304) 637-2265 to ask more. This has been a common scam attempt affecting local banks, as well as national banks, for a number of years. Some tell-tale signs that the person contacting you is a probable scammer:
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